OVERVIEW
At The Unusual Agency we respect your privacy and take great care in protecting your personal information. We are committed to compliance with privacy legislation and protecting personal information that we collect, use and disclose when you use our services. We, at The Unusual Agency have based our privacy policy on the Canadian Standard Association’s Model Code for the Protection of Personal Information and in compliance with British Columbia’s Personal Information Protection Act (PIPA) which came into effect on January 1, 2004. All information collected will also adhere to the terms established in the Personal Information Protection and Electronic Documents Act of Canada. Information obtained will be collected as required or permitted by applicable law by fair and lawful means.
ACCEPTANCE OF THIS PRIVACY POLICY AND CHANGES TO IT
By submitting information to us, including your personal information, you consent to the collection and use of your information in accordance with this Privacy Notice. If you do not want to disclose your information in the ways described in this Privacy Notice, you should not use our Services.
Our Privacy Officer is accountable for maintaining our privacy program to ensure it complies with applicable legislation. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your personal information and allowing you to request access to, and correction of, your personal information.
Definitions
For the purposes of this Privacy Policy:
Types of Data Collected
Personal Data
While using the Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data
Account creation
Your knowledge and consent are required to collect, use, or disclose your personal information, except as required or permitted by applicable law.
2.1 We will obtain your consent to collect, use or disclose personal information (except where, as noted below, we are authorized to do so without consent).
2.2 Consent can be provided orally or electronically or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and you voluntarily provide personal information for that purpose.
2.3 Consent may also be implied where you are given notice and a reasonable opportunity to opt-out of your personal information being used for the marketing of new services or products and you do not opt-out.
2.4 Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), you can withhold or withdraw your consent for www.theunusualagency.com to use your personal information in certain ways. Your decision to withhold or withdraw your consent to certain uses of personal information may restrict our ability to provide a particular service or product. If so, we will explain the situation to assist you in making the decision.
2.5 We may collect, use or disclose personal information without your knowledge or consent in the following limited circumstances:
3.1 We will only use or disclose personal information where necessary to fulfill the purposes identified at the time of collection.
3.2 We will not transfer your personal information to third parties, except for affiliates and partners that provide services on our behalf. These include (but are not limited to) payment processors, , order delivery providers, web hosting services, provided that these third parties agree to comply with legally required privacy standards and use the information only for the purposes disclosed at the time of collection.
3.3 We will not use or disclose your personal information for any additional purpose unless we obtain consent to do so.
3.4 We will not sell lists or personal information to other parties [unless we have consent to do so].
4.1 If we use personal information to make a decision that directly affects you, we will retain that personal information for as long as remains necessary for the identified purpose or as required by law. This may extend beyond the termination of your relationship with www.theunusualagency.com. Personal information may be retained as necessary to prevent fraud, future abuse or for business purposes such as analysis of non-personal data, account recovery, or if required by law.
4.2 Subject to Section 4.1, we will retain personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.
4.3. Your consent can be withdrawn at any time, except in limited circumstances, including legal or regulatory requirements or as a result of your contractual obligations with us.
5.1 Personal information is maintained as accurate, complete, and up-to-date as is necessary for the purposes for which it is used.
5.2 You may request correction to your personal information in order to ensure its accuracy and completeness. A request to correct personal information can be made either electronically or in writing. You must provide sufficient detail to identify the personal information and the correction being sought.
A request to correct personal information can be made to:
Privacy Officer
1868 West 5th Ave
Vancouver BC
V6J1P3
hello@theunusualagency.com
6.1 We are committed to ensuring the security of your personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
6.2 www.theunusualagency.com follows accepted industry standards to prevent unauthorized access and has multiple safeguards in place to correctly use and maintain data security of personal information. While administrative, technical, contractual and physical procedures are in place to protect your personal information, no method of information transfer over the internet or data storage is entirely secure. As a result, we cannot guarantee the confidentiality or security of any email communications or information sent by you to us via our website or applications. If you wish to send us confidential information, please notify us first to make arrangements.
6.3 We will store your personal information for as long as necessary to fulfill the purposes for which it was collected, except where otherwise required or permitted by law. Once no longer required, your personal information will be securely destroyed or anonymized (so the information no longer identifies you). We will use appropriate security measures when destroying personal information as required.
Please note that if your personal information is collected by a third party, it will be retained in accordance with the privacy policies and records retention requirements of that third party.
6.4 We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.
7.1 You have a right to access your personal information collected by us.
7.2 A request to access personal information must be made in writing at the contact address provided below.
7.3 Upon request, within a reasonable time, we will tell you what personal information belonging to you is stored by us, what it is being used for and who possesses access to it.
7.4 You may notify us in writing at our contact address of the accuracy and completeness of the information and have it amended as appropriate.
8.1 We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. We do not link information we store in cookies or tracking technologies to any personal information you submit while using our services. You can remove cookies manually by following the directions provided to you by your internet browser.
We use Cookies and similar tracking technologies to track the activity on and use of the Service and to store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze the Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of the Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, the Service may use Cookies.
Flash Cookies. Certain features of the Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on the Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read: "Where can I change the settings for disabling, or deleting local shared objects?," available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of the Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Service statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile Device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
What are Cookies?
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Website or a third party to recognize you, make your next visit easier and the Website more useful to you. Cookies can be classified as either "persistent" or "session.”. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies get deleted as soon as you close your web browser.
Website servers set cookies to help authenticate the user if the user logs in to a secure area of the website. Login information is stored in a cookie so the user can enter and leave the website without having to re-enter the same authentication information over and over.
Third party cookies
In addition to our cookies, we may also use various third-party cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on.
Cookie security and privacy issues
Cookies are NOT viruses. Cookies use a plain text format. They are not compiled pieces of code so they cannot be executed nor are they self-executing. Accordingly, they cannot make copies of themselves and spread to other networks to execute and replicate again. Since they cannot perform these functions, they fall outside the standard virus definition. Cookies CAN be used for malicious purposes though. Since they store information about a user's browsing preferences and history, both on a specific site and browsing among several sites, cookies can be used to act as a form of spyware.
What are your choices regarding cookies?
If you'd like to delete cookies or instruct your web browser to delete or, refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display correctly.
8.2 We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with the services available through the Service and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided. We only use these Cookies to provide You with the Service.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of Cookies on the Service.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Service, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Service.
For more information about the Cookies We use and Your choices regarding Cookies, please visit the Cookies section of Our Privacy Policy.
9.1 The Privacy Officer is responsible for ensuring all personal information collected by www.theunusualagency.com remains compliant with this policy, the Personal Information Protection Act and Personal Information Protection and Electronic Documents Act of Canada.
9.2 You may direct any complaints, concerns or questions regarding www.theunusualagency.com compliance in writing to the Privacy Officer. If the Privacy Officer is unable to resolve the concern, you may also write to the Information and Privacy Commissioner of British Columbia.
Contact information for www.theunusualagency.com Privacy Officer:
Privacy Officer
1868 West 5th Ave
Vancouver, BC
V6J 1P3
hello@theunusualagency.com